Oct 15, 2016

Vacancy: Operations Manager

Industry
🔹Corporate, based in Dubai

Academic Qualifications
🔹Relevant qualifications

Description:
Prospect Management
🔹Nurture prospects and ensure maximum conversions
🔹Coordinate Prospect Nurturing activities to ensure prospect does not go cold
🔹Manage all show-case events and test-drives to ensure smooth experience
🔹Maintain full prospect interaction updates on Company’s CRM diligently
🔹Monitor prospect management automation systems with zero down time

Participant Management
🔹Ensure a seamless experience for program participants
🔹Maintain welcoming rapport and a good understanding of participants.
🔹Coordinate communication and services with all participants
🔹Conduct the induction process for new participants
🔹Troubleshoot issues and provide continuous support
🔹Provide strong accountability support - follow up on assignments

Center Management
🔹Manage Center and provide admin support to the CEO
🔹Confirm CEOs appointments and manage his schedule effectively.
🔹Ensure all quality standards and guidelines are met.
🔹Discover and select needed suppliers and liaison as required.

Relationship Management
🔹Engage with referral partners to generate leads and invite them to engage
🔹Maintain relationships with participants to implement contracts and renewals
🔹Assist in implementing the company's promotional activities
🔹Meeting with program promoters to generate referrals on a monthly basis

Experience & Skills
🔹Minimum 5 years’ experience in assisting, coordinating and organizing activities around administration, marketing and sales.
🔹Commercial experience with knowledge of fundamental business processes
🔹Articulate with strong command of and fluency in English
🔹Being responsible and accountable, with a drive to make things happen
🔹Can deal with business owners and people of authority with ease and comfort
🔹Effective communication skills
🔹Strong attention to detail and high level of accuracy, willing to work hard
🔹Effective organising and time management skills.
🔹Able to build rapport and maintain positive professional relationships
🔹Self-motivated with a strong commitment to learn and grow.
🔹Sound work ethic and good judgment in daily issues and events
🔹Working knowledge of basic IT functions, social media
🔹Ability to create reports and graphs
🔹Fully operational in CRM and database usage is highly preferred

Email CV's to tatenda@ipcconsultants.com with the applied for job in the subject area.