Oct 31, 2013

Vacancy : Retail Operations Manager


Calling on Zimbabweans in the Diaspora looking to return home!

Locally based applicants are also welcome to apply!

This senior role will report to the Managing Director and is part of the executive team. You must be dynamic and hands on
operational person capable of achieving goals as set out below. You must be passionate about the retail sector and be prepared
to work long hours!

MINIMUM QUALIFICATIONS REQUIRED FOR THE JOB:
Degree in Business Management
At least 5 years retail experience and in a senior management role.

LIAISES WITH:
Internal: All staff
External: Retailers and customers.

DESCRIPTION OF DUTIES:
Checks that all stores adhere to compliance requirements in all areas of operational activity, company policies and procedures.
Manages effectively the performance and development of store managers to drive and maximize sales performance.
Identifies underperforming stores and develops a business plan to address and manage issues effectively.
Checks that stores achieve stock control targets in line with company guidelines to prevent financial loss.
Encourages managers to identify trends and make suggestions to improve and enhance product performance to drive brand
achievement.
Checks that the visual presentation of all stores represents the brand image.
Plans for new store openings, dealing with site location, selection and management.
Relates and works with other head office functions to coordinate product merchandising and display for all stores, and local
marketing and promotional activity.
Drives and delivers sales performance through staff development and careful management of operational costs.
Develops an effective network of communication across the group to ensure shared knowledge and understanding of business
activity.
Enforces Budget preparation and control, including loss prevention and maximizing operational efficiency.
Encourages managers to seek and continuously develop knowledge of competitor activity and local market conditions, with the
purpose of making appropriate and innovative recommendations to drive the business forward.
Contributes pro-actively to the formulation and direction of the retail strategy and implements projects.
Supports the management of customer service activities and staff competence so as to optimize and sustain sales performance
and customer satisfaction.

Our client offers a very good salary and benefits to attract the right person - email your CV to Colin Roberts -
colin@valcol.co.zw

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